Carol M. Granfield
Carol M. Granfield, ICMA-CM has 38 years of public sector management experience and seven years private sector experience. Carol has served in town administrator/town manager positions in New Hampshire, and also as county manager in Cumberland County, Maine; town manager in Dixfield, Maine; director of administration in Herndon, Virginia; and personnel director in Fairfax, Virginia. Carol’s expertise in human resources and labor relations includes the establishment of personnel policies, organizational studies, wage, classification and benefit studies along with union negotiations to include the interest based model. She has conducted strategic planning, goal setting, and team programs in New Hampshire, Maine, and Virginia communities and also developed and implemented positive customer service and training programs. Carol is co-author of the newly released ICMA e-book, Performance Appraisal Fundamentals: A Quick Guide to Fair, Consistent, and Useful Performance Appraisals. She is an adjunct professor at Granite State College where she teaches public administration, management, and human resources. She is appointed by the Governor to the New Hampshire Public Employee Labor Relations Board. Carol has a Master’s in Administration from Central Michigan University and is also a graduate of the Senior Executive Institute at the University of Virginia, and Harvard JF Kennedy School of Government program. Carol brings practical experience to HRS consulting projects as a former Town Manager, Personnel/HR Director, and County Manager. Carol is a Principal Management Consultant to HRS.