Design of Performance Evaluation Systems
Human Resources Services, Inc. has developed hundreds of custom performance evaluation systems for municipalities throughout Massachusetts and New England. Specific objectives of the projects include: (1) performance evaluation forms and instructions for evaluating positions; (2) design of a standard system for rating the performance of employees; (3) methods of tying performance to pay; (4) guidelines for administering the system; and (5) the employee and supervisor training necessary for the municipality to properly use and maintain the performance evaluation system. The performance management process is composed of strategic planning, performance measurement, 
manager and employee accountability, pay and promotion, professional development, training, and discipline. Well developed performance evaluation systems and processes can continuously improve the efficiencies and effectiveness of local government services. Several forms are often developed for various groups of employees, (i.e. management, administrative, public safety, etc.) Our performance systems are computerized and web-based for the client's ease in use.
We published an eBook through ICMA, Performance Appraisal Fundamentals: A Quick Guide to Fair, Consistent, and Useful Performance Appraisals Authors: Carol Granfield and Sandy Stapczynski We also conducted several webinars on the subject. Performance Appraisals for Local Government
